There's not a single business model, and there's not a single type of electronic content. There are really a lot of opportunities and a lot of options and we just have to discover all of them.
I think Microsoft will have to change. I think that the business of Microsoft, the company of Microsoft, is going to continue to succeed. But I think the business model of Microsoft is going to have to change.
Apple is in a position they've been in a lot of times before. They're like Moses showing the way to the promised land, but they don't actually go there.
A book is always a dialogue with other readers and other books.
An invention has to make sense in the world it finishes in, not in the world it started.
We often get blinded by the forms in which content is produced, rather than the job that the content does.
I think that companies always become complacent, over time. Or most companies, that is.
The network is opening up some amazing possibilities for us to reinvent content, reinvent collaboration.
What new technology does is create new opportunities to do a job that customers want done.
Empowerment of individuals is a key part of what makes open source work, since in the end, innovations tend to come from small groups, not from large, structured efforts.